We offer a 30 day return/exchange policy for our products. You can choose refund or exchange if you are dissatisfied for any reason with your product.
When returning an item, it must be in all of the original packaging and include all of the original accessories or items that came with it. The item and package should be in original and perfect condition. You (the buyer) will be required to pay return and delivery costs for the item/s.
Please note that many of our suppliers may require that the item is still NOT used, NOT damaged, NOT installed and NOT connected, in order to be able to issue a replacement/refund.
All other costs that affected the item/s loss of quality or value caused by the buyer must be paid by the buyer.
All returns MUST be done within 30 days of date of purchase. Please note that we cannot give refunds or replacements after the 30 day limit has expired. When sending in a return, please note that it can take up to 7 business days for the return to be processed. We do our best to process as quickly as possible. We are extremely fair, and in the rare event of something out of the ordinary happening with our products or shipping, we will gladly work with you to find a solution.
All returns MUST be organized through microwave-kettle-toaster-sets only; any alternative way to return an item may lead to complications in the process and delays (or impossibility) in the money refund.
We request you to try your new item/s as soon as you receive them.
Please note that any pre-existing damage of the received item/s MUST be communicated within 24 hours after the item has been received; failure to do so may result in us (on our supplier’s behalf) not granting you the return.
If the item in your opinion doesn’t correspond to pictures and/or descriptions, you MUST inform us within 24 hours after the item has been received; failure to do so may result in us (on our supplier’s behalf) not granting you the return.
If you changed your mind about the item, but nothing is wrong with the item itself (e.g. it works properly and perfectly corresponds to pictures and descriptions, we (on our supplier’s behalf) may not grant you the return.
For any questions contact us via eBay messaging before opening a return case: it will take much less time and effort from both sides if you only drop us a quick message explaining the situation!