This does NOT apply for the items sent from EU or UK.
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Tax Information all prices listed on kettlesandtoasters.info website exclude taxes, import fees, and customs duties. Customers may be subject to these fees..
Please note, our International Deliveries may be shipped from other parts of the world as China, Hong Kong or Singapore. It the item is worth more than £15 you may pay customs fee. Please see more information below.
https://www.gov.uk/goods-sent-from-abroad/tax-and-duty
Tax and customs for goods sent from abroad
Contents
Tax and duty
You’ll be contacted by Royal Mail, Parcelforce or the courier company explaining how to pay any VAT, duty and fees for dealing with customs.
They’ll normally hold your parcel for about 3 weeks. If you haven’t paid the fee by then, it’ll be sent back.
VAT
You pay VAT on goods sent from non-European Union (EU) countries and EU special territories (eg the Canary Islands) if they’re:
- gifts worth more than £39
- other goods worth more than £15
- alcohol, tobacco products and fragrances (eg perfume, eau de toilette and cologne) of any value
You have to pay VAT on all goods sent by mail order from the Channel Islands no matter what their value.
You’ll be charged at the VAT rate that applies to your goods. VAT is charged on the total value, including:
- the price paid for the goods
- postage, packaging and insurance
- any duty you owe
Customs Duty
You’ll be charged Customs Duty on gifts and other goods sent from outside the EU if they’re above a certain value.
The value includes:
- the price paid for the goods
- postage, packaging and insurance
| TYPE AND VALUE OF GOODS | CUSTOMS DUTY |
| Anything under £135 | No charge |
| Gifts worth £135-£630 | 2.5%, but rates are lower for some goods – call the helpline |
| Gifts above £630 and other goods above £135 | The rate depends on the type of goods and where they came from – call the helpline |
Excise Duty
If you’re sent alcohol or tobacco from outside the EU, you’ll be charged Excise Duty at current rates.
If it’s sent from the EU, check that the Excise Duty was included in the price. If it’s not, your goods may be seized.
It doesn’t matter whether you buy the goods or they’re sent as a gift.
If you receive large amounts of alcohol or tobacco for your business, use the Trade Tariff to check duty rates.
Your goods can also be seized if they’re:
- spirits over 35 centilitres without a UK duty stamp
- cigarettes or hand-rolling tobacco without UK health warnings or fiscal marks
If you’re charged too much or return your goods
Ask for a refund of VAT or Customs Duty if you:
- return your goods
- think you’ve been charged too much
Download and fill in:
- form BOR 286 if Royal Mail or Parcelforce delivered the goods
- form C285 if a courier or freight company delivered the goods